Owner Services
- Supply rental applications; perform complete credit and background checks for all prospective tenants.
- Advertise and show properties to prospective tenants in a one on one situation (no large “cattle call” showings.)
- Conduct a complete and thorough survey of the property with the tenant during check in. Perform periodic surveys of the property during the tenant’s occupancy.
- Hire licensed competent contractors to perform necessary repairs to the property. Ensure maintenance is done in a timely manner.
- Provide fully computerized and detailed monthly statements with accounting for all income and disbursements. All funds are kept in a FDIC insured institution in the State of Hawaii as required by law.
- Collect, maintain and return Tenant deposits as required by Hawaii Statues.
- Adhere to the Hawaii Landlord Tenant Code, Federal Fair Housing and other applicable laws.
Tenant Services
- Provide individual showing appointments, to be sure your questions are answered and you get the attention you deserve as a prospective tenant.
- Professional service to your repair requests using licensed contractors
- Managers who know the laws and will treat you fairly.
Benefits
Once you’ve signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Submit a Maintenance Request
Pay Your Rent Online
Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Benefits
Once you’ve signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Owner Portal
Did you know that you can now access your owner statements online?
Benefits:
- Concise statements covering the performance of your property for the previous month
- All data on your property is stored in a state-of-the-art data center
- Access information about your property 24/7
- Access information about your property from anywhere with an internet connection
How it Works:
In order to keep your financials secure, we use a state of the art portal system which communicates with your email.
Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.
Login to Owner Portal